Case studies
MDS/VODAFONE
'Stop the Clock' is a new and innovative Vodafone offering for its Anytime tariffs. It has been created in order to make tariffs simpler and more cost effective for the customer, to enhance Vodafone's differentiation within the telecoms
CAUDWELL COMMUNICATIONS/NETEZZA
Caudwell Communications is the fixed-line telephony business of the Caudwell Group, the UK's fifth largest privately owned company and the parent of well-known brands such as Phones4U and 20:20 Logistics. Caudwell supplies data and voice calling services to
MATAV/CHECKFREE
In May 2004, Hungary lifted restrictions on electronically generated bills, overturning a regulation that stipulated companies could only issue paper bills and statements. In response, Matav, Hungary's leading telecommunication carrier, launched the country's first Electronic Billing and Payment
ING/SECURE IT/RIELLO GALATREK
For Internet based banking operations like ING Direct a single power failure can cost thousands of pounds and dramatically reduce call centre and on line service response levels. Power quality must be assured at all times and the
On the record
The kind of detailed data analysis that revenue assurance can offer, gives operators have another tool to demonstrate they meet the new financial disclosure and reporting requirements of the Sarbanes-Oxley Act, argues Nick Milner
FRONTRANGE
For some, convergence is yet another industry buzzword with more hype than substance. And it is true for example that the merging of voice and data networks has not provided inherently far-reaching, enterprise-wide benefits, with the result that,
CAREZONE
Banks, government bodies, insurance and pharmaceutical companies are the type of organisations who traditionally deploy best of breed, top IT security products. So, it's a welcome change when you hear of young © people being put to the
SUNTEC/COMCAST
Comcast Corporation, the largest cable operator in the US, is principally involved in the development, management and operation of broadband cable networks and provision of programming content. Comcast serves more than 21 million cable subscribers in 35 states.



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