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White papers
Customer Centricity
Composite desktop applications like the Microsoft Customer Care Framework can help operators by increasing speed time-to-market, reducing churn and enabling a 360-degree view of the customer.
By Guenter Dahm, EMEA Solution Specialist, Communications Sector at Microsoft
Convergys On-line Charging White Paper
Investing in a flexible, low-cost operational model needs to be a high priority for all operators. Competition is intensifying, voice margins are being squeezed, and there is a growing need to implement charging solutions that can both support
How service providers can secure access to their MultiVendor Networks while substantially reducing OPEX
Nakina Systems
ITU standard-based sub-systems enable drastic OPEX and CAPX reductions
by Francis Nedvidek of Cube Optics and Rene Avi of Next Layer Telekom GmbH
Juniper Research Mobile TV report now available...
The opportunity for television services on mobile devices is indeed very exciting. Mobile TV offers a completely new platform for the broadcasting industry whilst offering the mobile industry a whole new range of revenue generating opportunities.
